La Sacristia - Madrid

We have been treated in the worst ways by the waiter and the restaurant manager. The food was so bad. We asked the waiter to take our order and they ignored us for 30min before bringing some of the food so so bad and going to other tables. When we complained and asked the waiter to come he told us you can go if you are not happy . Before going I went to the manager and he said Sorry but there is too many clients he pretended not understanding english . We have never been treated this way especially my 70 years old father. Shame on them... You should avoid this restaurant, they don 't respect customers.

I travel a lot. This is the first time ever in my whole life writing a Restaurant review. I wish the system allows me to give La Sacristia a negative score. Extremely disappointing service and food. Don't eat there!!! First, the waiter didn't take the order right. I ordered a beef burger, but got a Steak instead. I am an easy going guy and have no problem eating Steak, so I took it. Just a few euros more, not a big deal. Second, food quality and safety are a major concern. The Steak gave me diarrhea! Very bad one lasted for two days. First time ever got diarrhea from Restaurant food! So, if you really want to eat at La Sacristia, please don't eat their Steak! Third, the waiter is a liar. The food menu clearly indicate that they are running promotion if we order main dish plus dessert, we will got 30% off the total price. We also confirmed the promotion with the waiter before ordering the foods. After we were finished and got the bill, there was no 30% off ! I asked the waiter about it. The waiter told me that they cannot give us 30% off because one of my young kids didn't order anything. What a liar!!! So, don't eat there, period!!!

Just happened to stumble on this restaurant, and was intrigued by the entree offering of partridge. Although my initial greeting was a bit, unwelcoming, I decided to stay and eat there anyway. I think it has a local clientele, who are used to booking reservations. Patridge was exquisite, and a good restaurant all in all.

We visited this place with my family after recommendations of our apartment’s host and looking at good feedback on the TripAdviser. We requested paella, cheese plate and wine, but the bill was more than 110 eur. First of all, the paella. When ordering, I asked the waiter whether the price of 17.82 is for paella for 2 person, he answered “yes”. But in bill we were charged for 3 person, including our 3-years old child. When we were trying to discuss it with waiter, he behave himself as he doesn’t speak English at all, only Spanish. Then, when we book the table on the TripAdviser (the Fork service), it was stated 40% discount. In the restaurant it turned out as 40% discount only for starters or second course, not paella and wine and other dishes. This awful service completely destroyed the impression of good meal. The only I managed to do is to get 20% discount, but 93 eur is 2 times higher for such dinner than it may be. Do not recommend anyone to visit this place to avoid being cheated.

For our last night in Madrid, I was looking for a cosy restaurant with typical Spanish cuisine. I went looking on and luckily I found the plaza and the terrace, where we had a drink. I saw some plates with tapas coming and it looked very nice. I was looking for the restaurant but it was hidden behind some trees. I went over and had a look. It was very cosy and the specialty was codfish in different preparations. With the drinks, came a platter with chorizo, olives and tomato, which tasted very good. I had scrambled eggs with fried bread crumbles, onion, peppers and potatoes. Other had the asparagus. All the portions were very large and tasteful. Then came the cod. Some had it with garlic, others a la plancha or with vegetables. The fish was very fresh and very well cooked. Typical Spanish restaurant, cosy eating room and very nice food.