Buffalo Wild Wings - Madison

I really don?t understand why there are so many drumsticks. Last time I ordered in this restaurant I had 8/12 drumsticks, this time is 9/12( I already ate one). I think this is not a coincidence. Every other buffalo wings I tried, the ratio was about 1:1. I?m a little bit frustrated. I don?t like drumsticks that much. And since they only do take out, I couldn?t even realize it until I got home.

Ordered delivery through bww website-food arrived late and cold. Ordered onion rings and cheese curds which were inedible at that point. Thw boxes had sauce all on the outside.. The chicken wrap had the wrong sauce on it and the dry rub wings weren't spun so most didn't even have rub on them. We ordered drinks and carrots which we didn't get. Tried to contact the manager who was conveniently out of the store and corporate basically just said sorry about that without making it right.

Good. Standard BWW food. New app based ordering system from you phone to your table... Took 2 minutes to figure out once we did it was fine. Attractive, attentive waiting staff even though using app 90% of time.

I ordered 15 wings and pretzels for take out tonight and received At least 5 wings that were barely larger than a quarter. I counted all my wings and was baffled that those 5 and also one the size of a nickel counted toward my 15. Also received less than half a sauce cup of beer cheese. At its deepest it was maybe 1/3 an inch deep. While eating my wings I crunched on something uncomfy and proceeded to pull a bone out of my mouth and the wing. I?m appalled and will not be ordering from this Buffalo Wild Wings again.

UPDATE after multiple phones calls of not being able to get a hold of someone, a person at BWW did answer the phone and got ahold of doordash to deliver again with another order. Different driver but it made to me this time nearly 3 hours after we placed the 1st order. BWW not answering phone and Doordash said they can?t help. Tried calling multiple times to talk to the store and no one is answering. Doordash driver Lonnzo H dropped off the food somewhere, but it?s nowhere to be found by our door.