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Contribuiți la feedbackTerrible customer service. I called ahead with my order but when I got there they said we got disconnected??? Food was not ready had to wait 15 minutes to find out my order was never even done. This is 2nd time happening, food is good but the service and their attitude are just terrible I do not recommend this place try Bob's bagels in Lyndhurst they're much better
The places amazing got our bagels fast and it was fresh and nicely made.
$13 for a TH+C on a bagel and Bagel w/ CCOrdered Olive CC got cinnamon raison or something else instead. I have been a customer for 10 years and am very disappointed. Used to be way better.
Just ordered from this place on UberEATS. The menu selections are very specific notes can only be added at the end of the cart confirmation. I ordered was charged for a pumpernickel bagel with cream cheese and a plain poppy seed bagel. When my order was delivered there was no cream cheese on either one the pumpernickel bagel wasn't toasted. I had put in a note at the end to add 1 serving of cream cheese jelly for the extra bagel I ordered for the next day. I got the side condiments, but my pumpernickel bagel with cream cheese I was charged waited 40 minutes for wasn't delivered. Tried rating in the actual UberEATS app but it only let me rate the driver. So here we are. The annoyance complaint comes because I specifically wrote what I wrote because last time I ordered they charged me for a whole tub of cream cheese on the side. So either they are finding ways to add fees are retaliating when you catch on or they need to retrain their employees on how ubereats order works. 40 minutes for my bagels entitles this energy when it's delivered incorrectly. Hopefully someone will care enough about paying patrons rectify the company's mistake.
Just ordered from here on uber eats. I paid extra for cheese and did not receive any. I requested no tomatoes because I'm allergic and it was covered in tomatoes. The hilarious part is that on my receipt, the order notes that say to add cheese and remove tomatoes were highlighted. So they went out of their way to highlight them, and then completely ignored them. The potatoes are disgusting and the omelette was burned. What a waste of money. Never again.