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Contribuiți la feedbackThe food was great but the service was just awful. We arrived and had a drink in the bar before hand. One of the waitresses shouted at another about how we should be sitting in the restaurant. They were fully booked with Christmas parties so when the parties arrived every single waitress and bar staff went to serve the parties and the restaurant was left unmanned for quite a while. They shouldn't take restaurant bookings if they know they are not going to have enough staff on to serve. The food itself was exceptional and it was just let down by the service.
We enjoyed our wedding anniversary dinner at Port Lympne everything was fantastic including the walk up to the mansion with the tree in the front full of lights the staff are very welcoming helpful, the food was superb and the mansion itself is wonderful with fantastic murals in most of the rooms of course the story of the mansion itself is fascinating. Highly recommended. P.s. We had to change our dinner date at the last minute, due to sickness, and the staff were totally sympathetic and accommodating.
Loved the history of the room and the locally sourced bproduce
Evening meal very good, breakfast very expensive if only having small breakfast.
In this most elegant setting you can treat yourselves to a relaxing Sunday lunch at a good price. The service is first rate and courteous, however it was the food which let things down very badly. When our lunch offering of roast beef with Yorkshire pudding and the usual vegetables arrived I knew straight away it was going to be a issue. I jokingly mentioned a defibrillator to my lunch companions and, in hindsight, should have complained there and then. The vegetables were delicious but I only managed 4 small nibbles of the raw beef. It must have been obvious to the staff since most of the meat was left, but nothing was said! The usual 'was everything OK ' did not take place and we were all left very disappointed. I may return there if the chef manages to cook the 'English ' way.