Whataburger - Lufkin

The staff often seem more focused on standing around than on their work. I've had multiple instances where my order has been incorrect. However, the atmosphere is generally quite calm.

The food here is fantastic! It's always served hot and fresh. I've personally become addicted to the Patty Melts—they're so delicious! They also offer chewy chocolate chunk brownies and apple pie, which pairs perfectly with a warm cup of coffee, or even on their own. The customer service is incredibly friendly and welcoming. I would definitely recommend this place to my family and friends. I give it a perfect 5 stars!

This is the best Whataburger in Lufkin. I drive across town and pass three other locations just to go there! Absolutely!

The staff are so friendly and quick. It was lunch rush but they still connected with customers and had smiles on their faces. Refreshing to see people who work with the public take pride in their jobs.

On Oct8,2022 at 630 pm , I ordered a large coffee at the drive thru. A young Girl refused to give me 8 creamers as I wanted for large coffee. She said you need 8 creams for one coffee? Then She ignored my Husband trying to get her attention to tell herthat 4 is not enough. Then finally she came bk to window and told her co worker, they want 8 creams for one coffee. So thecoworker gave us 4 more. We paid $2.70 for the coffee and if I want to make my coffee taste the way I want it, then her job isnot to judge, it is to serve the Guest. We will not be going to this location again. We were treated with respect at a differentlocation the next morning. Also, We Sat in drive thru for coffee over 15 min. with only 2 cars in front of us.????