Chen's China Inn - Lufkin

First of all, I have to say that Chen is fantastic! The service is excellent, and the staff is very friendly. I appreciate how quickly they seat you and always check in to make sure you're enjoying your experience. If I'm going to spend my money anywhere, this is definitely my top choice. I really enjoy the potato slices and the lo mein. The roasted wontons are consistently fresh and delicious, and they bring out more food just as something is about to run out—steaming fresh!

Food is good, service has been great until tonight. I ordered lemonade got water, which is fine, told the server I will stick w/ water. Got the check and was charged for lemonade. When went to pay, I asked her to remove the lemonade, she looked at as if I was lying. She had to ask hostess, then server. Server stated I had water. Cashier still did not believe me, and the looks she gave me! She took lemonade off the bill and wasnt the most pleasant. I told her she disrespected me by assuming I lied. She then went into a rant about me disrespecting her. I had picked 2 cookies on way to cashier, I had eaten 1 while being accused of lying. The second I was about to eat heading out the door, and she said I didn 't charge you for the cookie , I stated it was part of the buffet. She stated only if you eat it at the table. REALLY. Won 't be going back again. Chinese hibachi 1/4 mile down the road is good, doubt they 'll accuse me of lying.

I have been eating here for many many years and always loved it. However this time I went I was quite disappointed. The sign on the door said they was open till 10 p.m. online it showed to be open till 10 p.m. when we arrived at 9:05 we was seated and served our drinks per the usual. We had one helping off of the buffet when we was told the buffet was closing in 3 min and if we wanted more we better get it now! Mind you it was only 9:25, and then was asked to pay our ticket rite then when usually you pay on your way out. I went immediately to get a second plate and they was already clearing the bar at 9:27. Extremely disappointed and we will have to find another Chinese food restaurant for a while as we will need time to forgive the rudeness and the fact that we felt rushed out the door. But it is great food for a buffet and we will return when we get over it lol.

Usally good place to eat at and usally get my order correct today they are off for some reason but giving me chicken fried rice when i asked for vegetable fried rice wasn't very nice of u , i cant eat this dish so i hope you will remake my order in the morning/ afternoon since yall are now closed .

The interior is clean and cozy, and when I visited, the price for two adult buffets was around $22, which I think is a great deal. The food was also quite good.