Napoli's Pizza - Lubeck

The phone order takers need more pleasant attitudes. The rest of the service and food are great.

Hour waits are the normal these days sometimes 1.5 hours! So as predicted the foods always cold.So ridiculous. Been eating Napoli's for over 45 years but this is the point I stop waiting time and money.

So their website says giant 8 topping pizza for 18.99. We ordered online and the store called us from that order to get card info but the price was over $30. The submental woman who said she was a supervisor said that that must 've been a fake website.... but we placed the order on that site and you called us from that order placed on that 'fake ' site. Attempted to cancel the order 3 minutes after it was placed but was told it couldn 't be canceled after it was placed, so i told them what i thought of them and that it would be disputed with the credit card company so they wouldn 't get paid either way.Pathetic how poor customer service has gotten at napolis.Was in town for a family get together and wanted a napolis pizza but i would never order from them again.Worthless fuktards

People are kind, easy to get to, reasonable prices, opened later on weekends....has great food!

Great food the taste was amazing , still hot when it arrived Me and my kids really enjoyed it , definitely recommend