Einstein Bros. Bagels - Lowell

I missed breakfast this morning, so I decided to support the bagel shop at UML instead of going to Dunkin Donuts like I normally would. I ordered a bacon, egg, and cheese on a plain bagel. It was one of the best breakfast sandwiches I have ever had. What I like was how there was more than just a few sprinkles of bacon. It is a little more expensive than Dunkin Donuts, but you get more out of it. I would recommend, if your looking for a good bagel.

My first bagel was good. All the others times I've been, they've messed up my order. Some servers take tickets without checking them messing up order.

Worst bagel shop ever. None of their items taste good. Long wait times, and do not go after noon because the bagels aren’t even fresh. Always ask for extra cream cheese on bagels and shots of espresso on coffee but seem to never get it. They do not care about customer service. Such a rip off for students especially!

About a year ago I wrote a review regarding the rudeness of staff but have since had the complete opposite experience with different (I think new) staff members. Haven't seen the rude ones in a long time so I don't think they work there anymore. The current staff couldn't be nicer, even when they're getting slammed with customers. Highly recommend, especially if you're on North Campus. They have almond milk for those who can't or don't want to consume dairy.

Great food, service can be slow due to small size of the cafe