Rally's - Louisville

Can anyone explain what is going on at this location?? I work 2nd shift. Few places are open now past 10. This is one of the few.....if it's open. It appears they turn all the lights off around 1030pm, maybe 1045, then all the employees go outside,while the side door is cracked open. Then the lights go back on about 11, 1115. My last visit, the girl that took my order wascussing like a sailor. F....this, mother effer that. While the window was open and she was taking my money. Come on guys. Getit together.

Cashier wouldn't let me change my fries to a bigger size. He said it was not possible but I doubt it. That would mean Rallys has a horrible POS system, I don't believe that. Wanted to edit this. I might believe he didn't know how to change it. Who knows itmight had been his first week. Other than that, he was friendly.

This day was a fool to say the least. I share the mistake of the customer. I didn't have everything. I saw two bags. but he gave me only one. buuutt. the young there and I made sure the customers were happy. I personally went back and got the job and gave it out. I felt bad, so I had some soft drinks I had bought earlier this day in my car. So I also gave them 2-20 unnoticed, and I feel like the timing is not so badly thought. I know they were happy. was not so bad

Never once been here and gotten my food right. Always wrong. people never say one word to you. Terrible service. food is always cold and soggy. place beeds to close. Also one time there was a rat tail in the fries..

Pulled up to order and was told they were closing in 10 minutes. The employee was still super nice and the food was great and fresh!