Mcdonald's - Louisville

Had a pretty good experience because of the drive-thru type. I had a stressful day and he made my day with his funny himself.

Usually the staff is very nice. But this morning they yelled at my husband. He waited for 10 minutes to pay at the first window, believes he misheard them due to how long he was at that window so he went to the second window. Only to be yelled at he never paid and for the lady to tell him “you ordered a number 2 not a 7”. Instead of just trying to move on and fix it. If the amount of time that went into arguing was used to simply just take payment and get the order fixed, he would have been out of the drive through sooner. My husband is a very calm man but this was just plain mean and disrespectful of the staff. Don’t come here when it’s understaffed or the staff will take it out on you.

Possibly the worst McDonald’s I have gone to. Went multiple times, they couldn’t successfully make an ice coffee

Had hair on my cheeseburger and did not give me a apple juice that came with a happy meal.

Noone answered the drive through and when they did see us. She actually hid from us. We had a mobile order. If you couldn't serve us, that's fine. But it was only 10pm. Just say so.