Dairy Queen Grill Chill - Louisville

The staff and environment are top notch. Being from Savannah, If I wanted DQ that bad, I would honestly consider driving to this location. The overall experience was awesome! Shout out to Kymia! Very personable.

Truthfully, the owners don 't care about the customers. it seems they only care about making even mere cents off of someone no matter how well they 've done in the day (a dollar for the smallest portions of ranch sauce), the place is old and needs work,especially the speakers at the drive thru..owners yell at the employees for being on their phones then turn around and get ontheir phones and disappear. Most disturbing thing I 've seen was them adding milk out of a container to the icecream bags andthen grabbing regular marked down gallon milk to the same bags(who knows how old that milk is). The food was something on itsown, high possibility you won 't get fresh food, and if you were to complain about it you sure aren 't getting it fresh. Oh andlast time I even heard that since they ran out of medium drink cups they compulsory sell large cups instead as in they chargedcustomers for a large cup even without them knowing about it! This dairy queen is more disturbing than the locals would evenbelieve

I ordered a child's meal with a hamburger all the way. I got a cheese burger and the server at the window over charged us. He caught the mistake and tried to correct it but still didn't get it correct.

I'm very disappointed the last while with Dairy Queen in Louisville, you go there at 9:50 and the lights are on, you drive up to the drive up and they say sorry were closed and turn rhe lights off right then and there and the sign says open til 10, Ieven asked tonight and they said yes open til 10 and shut off the lights.. has happened twice now. Week nights they close before9pm even!

Fast, accurate and great tasting food. Please fix the drive thru speaker system. It really impacts the experience in a negative way. Frustrati g for the customer and it must be annoying for the staff as well. Be a 4 star experience if it was workingcorrectly.