Chick-fil-a - Louisville

Kevin brings a smile to my face every morning. He is a natural leader and a delight to all his customers. I've made a new friend! Kevin is an outstanding employee. - Leigh Ann Bivins

My dining experience was wonderful, just as I had anticipated. However, the highlight was the exceptional service I received from Kevin. He was friendly, amusing, and went above and beyond my expectations. Great job, Kevin! I will definitely be coming back to this restaurant.

The restaurant really needs to improve their communication with customers. It’s frustrating when they say the food is ready when it's really just drinks, and then we have to wait another 15 to 20 minutes for the actual meal. It feels like they’re only focused on getting through customers quickly, rather than providing a good experience.

Chick-fil-A never disappoints me! they are always on the point with eating and service. 98% of all other companies must adopt this business model. they know how to treat their customers in a world where customer service is dying slowly. also the guy who commanded me was sweet!

Alan, the person who picked up the phone when I called is extremely polite. The cashier who checked me out today at 1:26pm is such a sweetheart. The fries weren't on point today but the Grilled chicken sandwich wasn't bad and the wrap is divine with both ranches. Thank you for being a solid place to eat lunches!