New Kyoto Sushi, Llc

Love this place! Very kind staff, very accommodating in this whacky time. The food is off the charts! I can’t say I’m a food critic or whatever... but I do like to eat and this place sends me! Can’t wait to go back again and again and again!

I made an online order and for whatever reason, they never got my order and I never got food. Now just waiting for a refund. Hope they fix their website.

Spicy tuna crispy rice is flavorless, eel sauce tastes burnt, and no wasabi given. Very disappointed

Very understaffed for the volume of business this location sees. Poor rating for poor staffing and poor management. Give some raises and you'll probably retain more staff.

If I could give this “restaurant” no stars I would. After giving them several chances to give us a better experience they failed horribly every time. If you place a mobile order and it says pick up at 5:30, don’t bother showing up until 6:30 and it probably still won’t be ready. Not to mention on this last visit, we placed a mobile order and when we arrived at 5:30 pm there was a closed sign on the door but workers inside. Me and a couple other people were waiting outside knocking on the door, the workers proceeded to look at us and ignore us. We had all already placed and paid for our orders, all we needed to do was pick up. We all continued knocking for about 30 minutes, when finally a young girl came to the door saying “our chef just showed up, you will need to wait another 30 minutes or so” totally unapologetic). She proceeded to lock us out again and we were all deciding whether or not to wait. Had she told us this 30 min ago we could’ve been home with new food by now. This place needs much better management. It’s a total disaster every time and we will never be returning to this “restaurant” again.