Pizza Hut - Longwood

If you want to wait 2.5 hours for delivery, then order from here. so ridiculous

Called several times between the hours of 7:30pm and 9pm on a Thursday where pizzahut is supposedly open till 11pm. Didn 't even have the courtesy to pick up the phone. I could hear the receiver being picked up and slammed back down everytime i called, i called 6 times and on one of the calls someone actually got on and screamed SORRY WE ARE CLOSED! and hung up. So I kept calling cause I was confused how they were closed when theres still 3 hours left? Like im a stickler for calling right before a restaurant closes cause i think its rude but it was 3 HOURS!!!! I called a few more times after that and some calls just cycled through ads endlessly till the call was auto-terminated and most of the calls the worker can be heard picking up and PURPOSLY hanging up. I had to call a nearby store that was outside my zone to get SOMEONE to deliver my food. I WILL BE CONTACTING CORPORATE FOR THIS UNHINGED BEHAVIOR!!!!

Wow they sent me TWO pizzas both burnt!! This is only the second time I order from them and what a shame the manager could not take care of me properly. First pizza burnt that I paid for plus tip, the sent a free one and that one is burnt as well. The manager refused to send me another pizza even though I had both pizzas ready for them to see and take back if they wanted. I don?t appreciate being sent bad food that I paid for and then being treated poorly. Customer service should be the most important!!

Give us our next pizza complimentary. This is twice out of the last 4 or 5 times that our order has been wrong. We ordered hand tossed and this looks like thin crust. If it were hand tossed, it is a joke. There appears to be no marinara sauce at all. As excellent as our last pizza was, this is the absolute worst we have ever had. It definitely is not worth $16.50. How anyone let this one out the door is beyond us!!

What happened to the Boneless Wings? Now they are half the size. If any Pizza Hut corporates see this, please bring the originals back.