Seaview at Ocean Place - Long Branch

We had salads for lunch at this restaurant. Our server was new but polite. The overall experience was mediocre for a 4-star hotel. When we returned for dinner with a reservation, the waiter was rude and refused to seat us because he assumed we didn't have a reservation. After waiting over 20 minutes to be seated by another staff member, we were given lunch menus with wraps and salads. Disappointed with the lack of a special meal to celebrate, we were informed that our reservation was actually for the nicer restaurant in the hotel. Unimpressed with the dinner options on the lunch menu, we decided to go to a different restaurant next door. We advise not to visit this restaurant as it is overpriced and offers poor service.

I wish I had read the reviews before coming to this restaurant. The steak was undercooked and had a stale smell. The service was very slow and they did not try to correct any mistakes. The appetizers were like fast food. This restaurant completely ruined our evening.

This restaurant offers a great buffet for $25. The selection includes mini danishes, croissants, bagels, muffins, French toast, sausage, bacon, breakfast potatoes, and more. You can also enjoy made-to-order omelets or regular scrambled eggs. The price may vary depending on what you choose to add to your plate.

We ran into traffic and was 15 min late. I called several times on the way and kept getting the answering machine and I left a message saying we would be 15 minutes late. We arrived 15 min late and they said they knew nothing about our reservation. When we arrived have the restaurant was empty and they looked confused and said they don’t take reservations. They got the manager. We were soft and gentle and never raised our voice and caused any attention. The manager came out yelling at us. I asked her to lower her voice and calm down and she said that’s how she speaks. They refused to serve us…. By the way it was my birthday brunch…. It’s not the same place it used to be 4-5 years ago … lower quality service and atmosphere. We went to McCloones for lunch instead with no reservations and it was lovely. I DO NOT RECOMMEND Ocean Place Seaview !!!

Went there for Christmas Day Dinner. Where to start? First, we had a 7 PM dinner reservation. We get there at 6:50 PM and didn't get seated until 7:40 PM. Evidently, they were short staffed and no one was able to bust the tables. Then again, the place didn't look busy at all either. So I'm not sure what the 40 minute hold up was there. Next, we get seated to our table and it took about 15 minutes for someone to come by to take our drink order. Then the hostess that seated us came by and gave us the regular dinner menus when we were told on the phone earlier that if we had a 7 PM reservation, we are able to order off the Christmas Day menu. So we had to argue with our waiter about that. Finally, the waiter comes back telling us we can order off the Christmas menu. After that, we get the menus and I had 2 small ants crawling on my menu, which makes me wonder how clean the place was. Then our waiter comes back to inform us that they're out of the special menu soup and salad on the Christmas menu and could only offer us a house salad. We then had to argue to get something more than a house salad as part of the Prix-fixe. Come dessert time, we were informed they were sold out of 2 of the 3 dessert choices from the Christmas menu and only had cheesecake. The coffee tasted extremely odd and horrible. The waiter (who is normally a bartender) did try his best to make the experience positive, but this place had so many things wrong with it, I would not recommend it to anyone. Between the wait to be seated, the miscommunication of the Christmas menu for our reservation, the short staff, and being out of so many menu items, this place was absolutely not prepared for serving Christmas Day dinner. I realize employees want off for the holidays and many businesses are closed, which I totally respect. But don't stay open on Christmas Day if you're going to do a horrible job with the service and be short staffed.