Dunkin' - Long Branch

I recently visited Dunkin' and ordered my usual iced coffee with extra swirl. When I noticed they had forgotten to add the extra swirl, I went back to the counter to ask about it. The woman behind the counter asked how many swirls were on the cup, which I found to be unnecessary as I know what "extra" means. I travel a lot as a school bus driver and drink a lot of coffee, so I am familiar with this drink at all Dunkin' locations. It was rude to be questioned about something so simple when all I wanted was my drink made correctly.

This Dunkin Donuts location is one of the best in town. The staff is incredibly helpful and empathetic - they are willing to fix any mistakes, even if it was your own. I highly recommend visiting this Dunkin Donuts.

The restaurant's sign says it closes at 8pm, but every time I've tried to go after work to pick up coffee and treats, they have closed early. I even called ahead earlier in the day to confirm they would be open, but last week when I arrived at 6:20pm, the doors were already locked. It seems like there is a lack of supervision in the evening, as the kids working there seem to close up whenever they want. I won't be trying to go to this place anymore. The morning staff is great, but the night crew is not reliable.

Cold brew pumpkin cream at other DDs is amazing but was disappointment here, with strangely weak coffee taste, and cup filled with ice. I like DD?s clever cup lid design, and look forward to non-plastic cups sometime soon.

Dunkin donuts coffee is the best. It was very weak coffee yesterday at this location. Coolatta drink had no coffee in it is it even possible? We asked for vanilla coolatta but it came with no coffee in it. Staff was passive not connecting withcustomers.