Subway - Long Beach-Lakewood

This place is permanently closed, it has been turned into a coffee shop

Went in around 10 am. There was an older woman prepping bread. I said good morning and was completely ignored. I though, ok maybe she didn't hear me but I quickly realized that wasn't it. She was extremely rude and seemed to hate her job. I don't understand people that work in the service industry and act that way. I understand we all have bad days but that is no one's fault. No reason to take it out on customers.

I work close and have made it a habit to eat at your location. You have an older white woman who is always rude when I come in and acts like she is dealing with me and not helping me with my order. Today she was closing down the dining hall two hours before closing. Why would she mop the store two hours before closing.

One of the Worst the Subway so far I visited.When I went in Store, they didn't say anything and also Both of them looked at their Smartphones. When I stood up in front of the Order Counter, I had to wait Pretty Long time because an old Employee still did anything with her Smartphone. I ordered a Roast Beef Sandwich, this was the First time she put very Little Roast Beef.Another Lady came in Shop. I think she didn't know about Subway's Order System so she needed time. The Employees started irritating and pushed her to order Fast. If I was her, I would be MAD to them. Several People had already written for their Worst Awful Serving for Customers. It means that AT LEAST TEN TO TWENTY TIMES CUSTOMERS HAVE TERRIBLE EXPERIENCES from those RUDE EMPLOYEES.

I'm just hopping on here to say how much I appreciated Alexis' customer service, today. I had called, frustrated over not being sure whether my order went through on the app or not (because it froze after submitting payment). When she answered, she kindly looked to see if my order had come through, but it had not. We hung up. Frustrated with the app, I started to pack up my work equipment, and decided to just figure something else out on the way to my next destination. But before I walked out the door, my phone rang. It was Alexis, calling me back to let me know my order had just come through! I was happy to know I was going to be able to enjoy my Subway after all, and I was so relieved I wasn't going to have to wait in some other line at another restaurant (as I was on a time crunch). Thank you Alexis for reaching back out to me, and letting me know my time had not gone to waste! Sincerely, Ben.