Jack In The Box - Long Beach-Lakewood

Constantly raising prices and now charging for sauces, this place has gone downhill. From one of my first choices to last resort. Spend your money elsewhere.

I don't know what happened to the crew here but this is not the service I've experienced before. The order was incomplete and 3x I asked for a large meal and received a small instead. Communication is not there and service is now a one star from a previous 5 Star.

They gave me my incomplete order and the drink I asked for a regular coke and they gave me a cherry coke.In my order I was missing my crispy chicken strips

As I have had to many times to count, the same issue with Jack In the box. I work overnight, I place a mobile order, and when I get there they are closed. They are supposed to turn off mobile ordering, but never do. They take my money and I pay hell getting it back. You cannot call anyone, all you can do is fill out an online form, nobody ever responds to it. I have to make multiple requests and wait weeks to get a refund. Why??? I am still waiting on this restaurant in Lakewood to respond. My money was stolen on 1-31- 2024. Can I have my money back please? Stop ripping off your customers Jack!

I got charged for dipping sauce, not extra just one ranch for my combo. I usually get breakfast here, which is probably why I have never noticed, but I will definitely not be coming back.