Tim Hortons - London

Just got a tea and donut. My tea is half full..and the donut is ripped in half. The man taking the order was very rude aswell.

They did not picked my call at all. I placed an online order and I just want to make some changes but no one responded it. Is this there customer service?

This is my least favourite Tim Hortons but I go to it for convenience as I work nearby. The drinks are made okay, but I'm always waiting for dark roast (they never seem to have it ready? and a bunch of their menu items that are advertised in store (such as cold brews are not actually offered at this location. It's odd to advertise menu items but purposely not make them. It's also very crowded here. I know it's a small location but it's not exactly know for atmosphere.

Awful service, by far the worst Tim Horton's I've been to in London. Awful vibe. Good job.

Very polite and helpful but very slow in serviceWheelchair accessibility: They have a push button entrance for wheelchairs