Blake's - London

Ordered room service from Blake 's. The hotel lists it under in-room dining. We ordered just a simple grilled cheese as well as nachos.An hour passed and the food still hadn 't been delivered. I called down to Blake 's and asked what the status was. The woman who answered said she would check and call me back. She never did.I called back again after about 5 minutes. This time someone else answered and said the food was down there and they had been calling the room. Why, if the food was ready, would they not just deliver it and not bother calling the room? Moreover, the phone never rang a single time.They finally sent someone up with the order...but forgot the beverages. So I had to call AGAIN. The entire thing was a disaster.The food was horrible. The nachos were tortillas from a bag with shredded cheese melted on top. The meat was ground beef in huge chunks that had been seasoned to death.I would NEVER recommend using them for the in-room dining option.Maybe their dining room experience is better. It can 't be any worse.

We stayed at the Double Tree by Hilton on our recent trip to Grand Bend Ontario. As Gold Members we were given free wifi,free parking, a room upgrade and free breakfast I can only recommend that they should have more wait staff during morning breakfast.The hotel has more than 20 storeys and for guests to gave breakfast with only two people waiting on tables you would surely have waiting customers complaining about the slow service.

I visited the restaurant to check if they still offered a buffet, but unfortunately they did not. However, the service was excellent, the new decorations were a big improvement, and my companion and I enjoyed the fish and chips along with a beer for $16.

I had a wonderful breakfast last week at this excellent restaurant. The breakfast buffet, priced at $18 including coffee, is a fantastic deal, especially considering the current prices. Our server, Kathleen, was fantastic - very friendly and efficient. She even brought us coffees to go, with a lovely note on each cup. Thank you!

Food was very good for a hotel restaurant…fresh and well done. Did not appreciate paying for a 6 oz glass of wine and getting a 4 oz pour.