The Crabtree - London

Good morning. we came to dinner on Saturday night. table for 5 booked at 8 o'clock. we came at 8.05 to say that our table was ready, and the people were sitting in it. we were then sent into the bar to get a drink while we waited for our table. we have. at which point we were not served. a gentleman at the bar came to us and asked us if we were served and we said we were not waiting. he then went away, instead of serving us to go and serving someone else saw someone he knew being a cucumber. another lady (possibly the manager) came and asked us if we were served. we have said no again and said that we are still waiting. she said we were standing the "wrong side of the sign". barservice was so, not so. We answered and said that we were sent from her colleagues to the bar, because our table was not ready. she was badly tempered and made us clear the problem. then she continued to serve our drinks. but instead of serving them, let us pour our own drinks out of the bottles for our big tom gin and tonic etc. it is not a great service and not the one to treat their customers, especially because we were first sent to the bar. it was not our fault that our table was not ready because they had given it to some other people, and we do not expect that we are treated by a badly temperatured employee when 5 of us have eaten there and their service is added to the final bill. please let me know how they will be correct. we had a good meal at the end, it was just a scandal, how everything started and this part needs something work.

The crabtree has great ambience and food very consistent and a wide ranging menu

Very imaginative cooking, good flavours... bit too noisy, but was a bday party next to us. expensive wine :

We went here for our New Year celebration. Although the menu is limited the food was delicious. I chose the Prawn pasta dish and my partner had the Venison ragu. The chocolate mousse was absolutely divine and the sorbet and strawberry ice cream very tasty.

We had the Sunday roast dinners and they were amazing