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Afternoon tea was not the best and staff all seemed to be very new and unsure of what to do! Have been to most of Jason Atherton’s restaurants so was expecting...
Mai multExcellent and personal service with beautiful food.
We got the table by the fire place which was great! Great tea, good service and definitely recommend. I know the cakes/pastries are supposed to be sweet but som...
Mai multI was very excited to visit The Betterment as I am a huge fan of Jason Atherton and have been to several of his restaurants, which are all outstanding! But, i w...
Mai multGood food and perfect service. The hotel lobby was recently renovated and is very comfortable and modern.
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Mai multI had afternoon tea with my husband and 3yr old daughter recently. We'd had to rebook due to illness and the hotel extended my voucher with no...
Good hotel nice located and service was very friendly and helpful. The rooms are a touch small, but this is not unusual for London. They are however...
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Awful service! It was a toss up between here and Mews of Mayfair and unfortunately we made a bad choice. Waiting staff were not attentive, despite...
Awful service, ignored constantly!! Wouldn't recommend at all!
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Mai multThis restaurant is a peaceful and serene spot, which I appreciate. However, if you're looking for a lively atmosphere, this may not be the place for you. The ba...
Mai multThis review is for the bar located within a hotel, not the hotel itself. Situated in Grosvenor Square, this upscale hotel boasts top-quality bars. One bar is a...
Mai multUnfortunately, my opinion of this hotel has declined in recent years. It used to be a great hotel where I would often use the downstairs restaurant as a meeting...
Mai multThis review is for the bar and not the hotel itself. I had drinks and a late night dinner here after checking in to the hotel. We sat at a table and were inform...
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Mai multWe didn’t get to the food part. The description had mentioned live music but on arrival we were placed to the side of the reception area and the staff had no id...
Mai multWe were there for afternoon tea. We had reservations but the staff were shuffling us around between dining room and lounge. We clearly said we were there for af...
Mai multVery odd setting to have afternoon tea in the lobby just inside the front doors with people getting luggage staff hoovering as we ate. Food was good although th...
Mai multMuch better options available at the same price point. Service was not attentive. Had to sit for 15 min before being served for the first time and once we we se...
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