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Contribuiți la feedbackPersonally I expected more. the lounge looks like they are in a lobby or a waiting room. also the tables and the chairs I did not like, although this is only my personal opinion. there are a total of 12 tables and I recommend you take a table at the window, visit the lounge no different and in the case that they are there and do not have a table at the window, they do not believe what the waiter says that they will get one as soon as it becomes available. also it is overpriced for what it offers moderate service.
Starting from the lady that was welcoming guests , that look at us in a very disrespectful way, to the servers that couldn't wait to leave and weren't making any effort. The security man chasing people out of the dance floor with no manners, because of having a glass of champagne to the cherry on top... you guys missed the count down ! I have it in video, everyone confused, the tv was on 26 sec when was already midnight and also fireworks couldn't be seen unless you were crawled on the stairs. 10 mnts after, everyone left, disappointed I was back at the hotel 20mnts passed midnight. Not worth it at all!
If you are in London during new years eve this is The place to be.
The staff is excellent. The ambiance is just alright. People talked loudly and no idea why they did that in the quiet environment like this.
Good choice of food and drinks. an excellent location