Haxells Restaurant And Bar Strand Palace

Unfortunately I was very disappointed with the food at the restaurant in strand palace hotel .The hotel is lovely and the bar area decor and drinks were superb .The food was very bland and not what I would have expected a good chef to produce which led me to believe there was no chef .The food was microwaved…..a massive let down for a beautiful hotel in Covent Garden .

Pre party food excellent we loved it . Thank you we had a great time . Lovely place

We were visiting my cousins who travelled to London from America and they were staying at The Strand Palace so we decided to book at the Haxells as it was conveniently located in the hotel what a mistake!!!! There was hardly anyone at lunch apart from our table of 9 and the food took about an hour to come out ! Service was shocking and food average! My family staying at the hotel had the same experience the evening before so it seems there are management issues as it’s consistently average food and shocking service! Prices do not reflect the food or service don’t go there!!!

Very good service (it was early and relatively quiet). Good selection of wines and food. The sweet potato fries were overdone with too many small over-crisped bits in the bowl, but the beef burger was great.

Staff were welcoming and eager to take our order. Food and drinks arrived in good time. Staff came to check all was well with our food. Plates were cleared. Then we were completely ignored. No one returned to ask if we wanted more drinks, nor to offer us a dessert menu or take any further orders. Shame we likely would have had both! That said it’s far from cheap, so perhaps it was a blessing in disguise!