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Contribuiți la feedbackI would like to say that this was a review of a visit to the restaurant but after booking it as a treat for my wife on New Year's Eve we arrived in London after travelling for 1.5 hours to find it shut. I made a complaint to Open Table as they had confirmed the booking, twice, but they wanted to leave the blame with El Gaucho for not telling them. I wrote directly to the Director of the company that runs both restaurants but he could not be bothered to reply. Open Table's apology amounted to making my points up to enough for £20 off my next booking. Very disappointing all round.
Over cook meals, slow attendance and hiper-warn ambience....
Weren't aware of booking as hadn't checked computer. Food was nice but waitress sweeping up whilst I was eating and more interested in her hair looking good
Very good first impression on this first visit to El Gaucho; both the food and the service were excellent.
I was so looking forward to a good parrillada , but I was really disappointed with El Gaucho. The stakes were not good at all, nothing like the famous tender Argentinian beef stake. The price was too high compared to the poor quality of the food!