Dishoom Carnaby - London

Went here as highly rated by recent reviews. I presume this may be due to gluten intolerance rather than coeliac as I would say this isn't easily coeliac safe. I was presented with a gluten intolerance menu but when explained coeliac told to scan a code to check for dishes which 'may contain' and half the options were removed. The server said the usual 'no guarantee' but provided reassurance dishes would be prepared separately. We ordered a few dishes from this to share. I went to the bathroom and noticed the open kitchen and bread being made in the middle of this. After seeing this I asked to discuss cross contamination with a manager. He informed me the reason they provide the warning is due to the open kitchen and chance of flour being in the air or spread across the kitchen by the many fans. He advised that any grill based dishes he would not recommend as this is close to where the bread is prepared and highest risk for contamination..he therefore recommended a curry as prepared at opposite end of kitchen. This meant our order arrived and was sent back for an alternative. They were very polite and courteous about this but it didn't feel the seriousness was recognised and added stress to what I had hoped would be a stress free dining given recent reviews.

Had the chicken tikka and the black daal. Very good. Portions were small. Get there early- the wait is long and reservations very limited. Enjoyed it a lot!

I took my family to this restaurant during our vacation, and we had a fantastic dinner. When I mentioned that I have Celiac disease, they provided me with a separate menu app to help me identify safe options. It's important to note that ordering items labeled as "gluten-sensitive" might not be as reliable, as I felt they weren't as cautious with those dishes compared to what is safe for Celiacs. The menu has a lot of gluten-containing items, so I recommend being cautious and reminding your server about your dietary needs.

One of the best Indian restaurants I’ve eaten at anywhere. Extensive menu of GF dishes (I had the Chicken Ruby, the Chili Butter Bhutta, and the Kachumber, and finished with a scoop of Kashmiri chilli ice cream). Everyone in my group (non GF) loved it too

I've been dining at this restaurant for years across different locations, and I've always loved it. However, during my visit last night, I had a bit of a confusing experience. My server was attentive and noted my allergies for each dish I ordered. They provided me with a gluten-free menu, as usual, and then inquired if I had celiac disease. When I confirmed that I did, they mentioned I could only choose two dishes since those were prepared in a separate area of the kitchen where no gluten items are handled. It left me feeling a bit unclear about my options. I ultimately ordered some gluten-free items that were made in the main kitchen, and although I didn't get sick, I'm still unsure how to feel about the experience. Just wanted to share this as a heads up.