Comptoir Gascon - London

I brought some very important guests to this restaurant last Wednesday for lunch, but unfortunately, we were extremely disappointed with our experience. Firstly, the service was incredibly slow - we were hardly attended to by a waitress with a heavy accent who rarely looked at us, making it difficult to get her attention. The food was the worst part of our meal. I ordered a well-done steak that arrived cold, which was a completely unpleasant experience. One of our guests also received a cold steak, and our order of bread and butter never arrived. The portion of chips we ordered was also very small for our group of four, leaving us still hungry. Overall, the food was so bad that we left the restaurant feeling unsatisfied and embarrassed in front of our guests. We will not be returning to this restaurant and would not recommend it to anyone else. The lack of apology from the staff was also disappointing, and no excuse can justify the terrible food and service we received. Disgusting.

Thought I’d booked their sister restaurant Club Gascon which is a real favourite to meet up with a friend for mid week dinner. Even phoned up Club Gascon to change the booking at short notice and the ever charming front of house staff took the change request, worked out it wasn’t for them and passed it on. When I arrived at the wrong restaurant they redirected me but I assumed Comptoir Gascon wouldn’t have known about the change so when I arrived started to explain the rather involved tale but the equally charming Comptoir reassured me they knew about the change and all was well. So a great start, matched by excellent bean soup, guinea fowl and a delicious apple filo tart with sorbet. The service was v good unobtrusive although attentive. I am so glad I made the mistake as it adds a lower key restaurant to our list of great places to go very reasonably priced and food that shows flavours are the kitchen’s focus.

We were a group of 4 and thoroughly enjoyed our experience in Comptoir Gascon from the welcoming cocktail included within the reasonably priced prix fixe menu to the lovely food and great service. Hard to fault at the price. Well worth a future revisit.

This is a lovely place in terms of decor and ambience, staff are lovely and prices reasonable for the area. They serve a gorgeous crisp cold glass of Crémant for £6. We had an enjoyable evening but I was slightly underwhelmed by the food. It was OK, and I was expecting more than that. The cod croquettes came without a single shred of garnish and a tiny saucer of what tasted like bottled sauce. The duck burger was a bit bland and the top of the brioche bun was really greasy, making it messy to pick up. The duck fat chips saved the day delicious!

We had a family lunch for 6) at Comptoir Gascon today, eating from the lunch special menu £19.50 for 3 courses plus a cocktail). The food was outstanding beautifully cooked and presented and the cocktail was tasty and refreshing. There was cheese offered as well as dessert but, unlike some restaurants, there was no supplement for this option. The food was authentic French brasserie style and, whilst the menu was limited, we all felt there was adequate choice for the price. Our wines too were well priced. The service from the two staff on duty was impeccable. Swift, courteous and friendly, but professional. Well worth the service charge, which is slightly above the norm of 12.5% but not excessive. The charge is clearly shown on all the menus so I fail to understand how other reviewers can complain about it. Ignore them and grab one of the best value and quality) deals in London whilst it lasts!