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Contribuiți la feedbackBest wine lab in the region. Real fast turn around on analysis, highly recommend
Still open but with restrictions and limited access. Staff was friendly and helpful
I asked what equipment I would need to make wine. The guy said, I 'm not going to teach you how to make wine. I said you sell equipment I 'm asking you what I might need. It went down hill from there. Getting any information was painful. In spite of this I was prepared to order over a thousand dollars worth of equipment. He took all my contact information and never heard back. So rude, unhelpful and incompetent are the key words to describe my experience. This might not reflect the rest of the staff, but this was the guy front and center.Hint: if you are going to be in the sales business make your customers feel valued. When the customer indicates he want to buy, close the deal. If you can 't do either of these things you get 1 star.
So great to work with. I needed a tank that was out of stock and they looked around to find me one at a shop in the bay area. Just really good customer service!
The staff here are very helpful and friendly. I enjoy beer, and I found some items that I needed. However, they no longer have beer supplies available.
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