Tim Hortons - Lockport

The staff here seem to be quite frustrated, as they are often understaffed and service tends to be slow. Tim Hortons, please consider hiring more employees!

I had the best cup of coffee from this place last Friday. The flavor of the beans was outstanding, and it was the perfect double double. Thank you!

Really, Tim's? This is so disappointing and unappetizing. Have some pride in your work! It's supposed to be a croissant sandwich, and apparently, the top is optional.

If I could give no stars, I would. How hard is it to make a order correct? You advertise a farmers wrap... Hardly have hash browns and never peppers or onions. If I wanted a sausage and egg wrap, I would order that. What kind of scam are you running?! You can't even make a item off your menu. I've gotten sausage instead of bacon twice in my sandwich this month. Bunch of lazy, incompetent workers. Perhaps you should listen to the customers and get better management.

I used to work here and always provided proper customer service. I come here everyday and when I provide my order they either dont have it or completely mess it up. is it really that hard to put bacon on a sandwich? especially when I pay an extra, what, 80 cents for it? total rip off. also, I use my rewards card every time I make a purchase. haven't gotten a single reward because they dont tell you you have one. the only reason I go there anymore is because it's the closest location in my commute. I'm sick of the way the employees handle customers and orders and it needs to change. literally all of these reviews are 3 stars or below. change your workers service. nobody is happy with it.