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Contribuiți la feedbackOrdered. Waited 15 mins. Got told they didnt have the desert we ordered. Waited another 15 mins. Got told they didn’t have one of the sides. Waited 15 more minutes. People that came in after us got their food. Waited 5 more minutes and get told they couldn’t make one of our main courses. Asked for a refund. Staff acted annoyed like we were rude for asking for a refund on a meal that was going to be 50% missing.
Honestly this place has gone down hill this year. We were the only ones in the restaurant. 20 minute wait after ordering for them to tell us they didn’t have any rice. They brought fries instead. The food was okay but the service was so bad…
It won't be long before this place goes out of business if the owner/manager allows three teenagers to run his/her establishment. I had a very simple order. Shrimp pita on wheat and no onions with grilled vegetables. There were 4 shrimp on my pita and they used a flour pita not wheat. The vegetables tasted like they were placed in a microwave not grilled. The carrots were still hard, but they were charred....not to mention that I paid $12.95. Did I mention the food made my stomach hurt?The teenagers had absolutely no soft skills whatsoever. No hello, may I help you, thank you...nothing. One was listening to music via AirPods and the other two just appeared clueless. I understand good help is hard to find which is why the owner/manager should at least make themselves present. Look it's simple, follow the Chick-fil-A model....you can't go wrong. They perfected it and other restaurants should do the same if they desire business. Good luck with this place! It's evident the owner doesn't care. There is no response to the other reviews.
So I'll call in to place a pick up order and whoever answers the phone just says hello in the most unenthused voice that you've ever heard. Doesn't even say this is pita street food or anything. I have to actually ask her who I've called. Then I try to tell her my order and and it's like I'm inconveniencing her. Then I asked to add hummus and she literally says I don't know what you're talking about. I had to explain what hummus was. The food is great but the service is horrible. Someone needs to be holding these girls accountable. This is so sad
Showed up 15 minutes after they advertise being open. Waited outside for them to unlock. Staff very unfriendly and also getting dressed in their uniform as they walked through the restaurant. Experience not worth the high price for lunch. Won’t be coming back.