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Contribuiți la feedbackMy wife loves visiting this place for smoothies. We used to go to the North Little Rock location, but the service here is so much better. The staff is always cheerful; when I say thank you, they respond with “you’re welcome.” Little things like that really make a difference for me.
The drive-thru takes an eternity. I just ordered a drink, and even though there was only one car ahead of me, I ended up waiting for almost 30 minutes. It was terrible! This is a clear service failure.
One of the best tropical smoothies I've been to! Got the chia banana boost with peanut butter, it was well blended and I could taste all the ingredients. I've been to some tropical smoothies where there wasn't enough cinnamon or there were ice chunks. Southwest wrap wasn't skimped for ingredients and was very good. This rocked and our server Kenya was great!
I had a disappointing experience with their tropical smoothies, which were really bad. You can almost count on your order being wrong. It's frustrating trying to place an order, as it takes nearly an hour to be served. Plus, the customer service is consistently rude and unfriendly, comparable to McDonald's. The management really needs to step up. As an update, I reached out to their support via email and phone, but it's been over a week with no response.
I drove all the way to Tropical Smoothie from Ferndale, especially considering gas is nearly $5 a gallon, and I arrived FORTY minutes before closing. I pulled up to order, and there was absolutely no line; I was literally the ONLY customer there. To my surprise, they told me they were out of food for the day. I was shocked, as I hadn't ordered any food! When I inquired further, the staff member said slowly that they were only serving smoothies. It's really disheartening to see how this place has deteriorated. I used to come here every morning for a Bahama Mama with double white chocolate, but each time I visit now, it just ends in disappointment.
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