Sonic Drive-in - LITHONIA

The reviewer had a negative experience at a restaurant due to the rude behavior of a staff member wearing a Sonic uniform. The staff member became irritated and used explicit language when asked for ice. The reviewer, who was with a quadriplegic client, was shocked by the behavior of the staff member, who represents the company. The reviewer believes that common courtesy and respect are lacking in customer service these days. Despite receiving their order from a nice lady, the incident left a negative impression. The reviewer is concerned that in a city like Atlanta, such behavior could lead to a dangerous situation. Overall, the reviewer was disappointed by the lack of customer service and professionalism displayed by the staff member.

This is the worst Sonic I have ever been to. Every time I go, they never get my order right and their shake machine always seems to be broken, just like at McDonald's. I thought Sonic was known for their slushies and happy hour deals, but they never do anything to make up for their mistakes. I can never speak to a manager because they never answer the phone. I would give this place a negative 20 if I could!

From no reason slow and rude. wait 30 minutes for an online order and they had a attitude with the usa because we asked? 30 minutes and. 5 tries to get my food. enjoyable experience of a hereditary staff.

They were kind and courteous and food came out hot. I wasn't to impressed with the chicken tenders and the buffalo sauce was in a hotdog dish...But I love the Slushies.

Asia is a good cashier. I received a thank you, napkins and the peppermints...great customer service!