The Crafty Cakery - Linwood

I was hoping to order my birthday cake from this restaurant. I called during business hours, but no one answered. The message instructed me to send an email through their website with my request. I followed the instructions and submitted my inquiry via the contact form, but received no response. I called again, and this time someone answered. She mentioned that their emails had gone to a spam folder. I inquired about their strawberry shortcake, but the staff member said she couldn't provide any information because she has an allergy to strawberries. She then asked me to fill out their online order form. I completed the form and submitted it, but never heard back. Overall, the customer service was incredibly disappointing.

I was super excited to come over the crafty cakery, but the excitement wore quickly at the end of the experience. my fiancée ordered me chocolate cake with strawberry butter cream filling and chocolate butter cream around the outside and wanted to have tiffany blue butter on it. the website says specifically, they can photos for inspiration, but the cake would not look identical - fine, makes sense. my fiancée did not choose to send photos from this reason, provided they would work their magic. the cake was a huge letdown. there is no reason why a cake should look like it for the amount of gelding he paid. it looked like a simple chocolate cake with 5 stencils. not to mention when we picked up the cake, one of the employees closed the cake box on the slender, which depends specifically on the cake. to be honest, I was so embarrassed by him, I decorated it myself to add some deep. they told us that the cake could thaw, but at the time when we ate it, the slenders melt. Moreover, his bill said to pick up the cake within 20 minutes of 9 o'clock or the cake would be for sale to someone else. we come into a closed load, and when someone opened the door, it was as if they had no idea why it was there. I'm confused. the only saving gnade was the taste. the cake was moist and the taste combo really reminded me of a chocolate covered strawberry. Unfortunately, we will not return for the overall bad experience.

Lisa and christina made a beautiful and tasty high time cake, all my guests ate 2 or 3 times. thank you, ladys, we'll see you soon?

Planning a special cake with them was a breeze, and it turned out delicious and moist, just as we requested. It was a complete success! They collaborate closely to ensure that the cake meets your exact wishes, and I would highly recommend them. Just make sure to place your order in advance so they have enough time to give it the attention it deserves.

Absolutely amazing! We ordered the peanut butter chocolate cake along with some cupcakes for a birthday celebration. Everything was delicious, and the cake was stunning. I just wish I had remembered to take a photo before we started eating. We’ve definitely found our new favorite bakery—it's the best in town!