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Contribuiți la feedbackIf you are flying out of the airport this is not the hotel for you. No shuttle service and a Taxi is at least $25. The rooms are fine, a little run down, but the first floor smells a little bit like shrimp. I would definitely book elsewhere if I could do it again.
I hope you filter to read the bad comments first before you book, I failed to and here I am at 3am disgusted by this room. The first one they put me in was even worse. The carpet surrounding the ac was wet. The stand up shower is in the worst conditions, not clean, hair from someone else, grout dirty, tiles different shades of white. The remainder of the room is also dirty, I don’t think it gets cleaned. Carpet definitely has not been cleaned and clearly not even vacuumed since there is debris throughout. I was suppose to stay here 3 nights, no way…. I can barely get through tonight. I am surprised at how many excellent reviews this place has on different platforms…. When was this? When it first opened?
Well, it 's definitely not what they call 5stars in Europe..Very basic buffet breakfasts, buffet lunches sometimes are ok sometimes good, with some of dishes out of stock in the middle of meals. Friendly restaurant stuff though. 1 of 3 receptionists named Maria is not really welcoming, or just hasn 't heard about phrases like you are welcome , thank you etc. Rooms are good but in 3 days I 've seen a cockroach in my bathroom. But we can let it go on a tropical climate basis.. Bathroom without a bathtub but you can enjoy swimming pool that is little bigger than a normal bath The hotel is situated right on a highway so no any nice walkarounds. It 's maximum 4 stars in some Developing countries or good 3 stars in Europe, Turkey or Emirates
Maria st the front desk went above and beyond to ensure we enjoyed our stay. All staff are very courtesy and helpful.
The rooms were clean. They are a little dated but you don’t feel skeeved out by staying in them which is more than i can say for other costa rica hotels we stayed at.