Chipotle Mexican Grill - Lincoln

There was a problem with the order , sour cream was all over my lettuce when the person made the burrito bowl with gloves that still had sour cream on them . I brought This to a managers attention. I received an apology and a swift second burrito bowl made and they offered to take care of it because of the inconvenience ! Wow ! I will continue to spend my hard earned money here! Great place ! Jason was the manager. Stein handshake and a great respectful demeanor !

Just had lunch here today! Customer service and great food always bring me back to Chipotle. We tried the queso for the 1st time today and received a Large bag of chips FREE plus drinks. Your staff always go above and beyond, are helpful, polite and FUN. On this #givingtuesday your staff deserve a round of applause. Thank you for excellent customer service!

The staff is outstanding! They promptly changed their gloves and all the serving spoons when I mentioned that one of my orders needed to be gluten-free, as my child has a sensitivity. They made sure to inform me of any ingredients that might contain gluten and handled our large order—made free with coupons—just as quickly and kindly as if we had paid full price.

I ABSOLUTELY LOVE this location and staff! They have always treated me with kindness. They are professionals and the food is great! If for some reason I have to wait on an item, my purchase is free. I cannot say enough nice things about the food and staff at this location.

My daughter and I were in Lincoln for medical reasons and she saw the sign on the way to the hospital so we had to stop for lunch on our way home. They were all very nice and the food was yummy. Huge portions should have shared but we have different taste. She got a chicken burrito and I got the shredded need. Good Eats!!!