Chili's Grill - Lincoln

I’m not sure why the management decided to remove the original chicken crispers from the menu—they were truly the best dish offered. The staff doesn’t even inform customers that it’s no longer available until the order arrives, which is frustrating. Overall, the food was disappointing. We won’t be returning, as that was the only dish that brought us in. Rating: 1/5.

The location was not ideal, and despite there being open tables everywhere, I was informed to wait by the door. I ended up waiting at least 15 to 20 minutes without any clear explanation. It was quite frustrating and made no sense. It would have been nice if someone had addressed why there were so many empty tables while we continued to wait.

They should consider updating their website to inform customers that the dining room is no longer open. Currently, this location only offers online ordering for delivery.

I've never been to a chili before. eating was really good and the waitress was wonderful. I was just surprised how long that was waiting, there were some completely empty sections. food: 5/5

Was here three years ago, terrible service on that visit, ordered drinks, one was wrong, ordered an appetizer, got the wrong appetizer, then talked to the manager and left after being ignored for 45 minutes. Came back today, hoping things had improved; they had not. Waited 15 minutes before we even got seated, waited another 15 minutes before we saw a waitress. After ordering it took 20 minutes to just get the appetizer we ordered. And it was the wrong one. Waitress was able to fix it quickly, and we paid and left. Afterwards, we went to my sister’s house and told her about the very slow service. She told me that this particular chilis has a reputation of terrible service with the locals and that she doesn’t know how it’s still in business.