Charleys Cheesesteaks - Leyden Township

The manager is such a ****. (The older Spanish male there, since the other employees are young)Everytime I come here he is always acting like condescending jerk. The employees are very immature as well, a bunch of young adults or just teenagers. The manager however is the reason the tension is strong with his employees. I had order and I forgot to an add jalapeños to my sandwich so I ended up asking the employee at the end of the line, which was the manager. I asked him kindly if I could get the jalapeños, he said it was a 50 cent charge. Which is Fine! That is perfectly fine. It was mainly the principle. He then continued to tell me he’ll give me the jalepenos for now and then started about some random nonsense about it. Instead of just being kind of about it he was in defensive mode and I gave him no reason to be rude. I could see why he has to be tough due to his employees being so darn immature, they do tend to gossip about certain customers for no apparent reason. The old crew was SO MUCH BETTER. I get it, they deal with stupid customers everyday but not everyone is their enemy. You know the worst part about it, is I looked up at the board menu…I swear I didn’t see an extra charge for 50 cents. It’s not that I had to pay is how the manager responded. He is very very unprofessional.

They don’t pick up there phone, won’t tell you they’re system is down so if u at work you can cancel thinking you can have some Charley’

Im working at the mall. They have mall discount for us whenever I get food from here I use my discount. Today I said again to use my discount and she applied it at counter. After that another worker came to her and said something. When I was paying the order she deleted the discount suddenly. If you guys need money I can give you or if you dont have any discount you can also say there is no discount or sth. It was really rude. You can not say “yes we have” and after that delete it!! Shame!

Hardly no meat .cheese is extra for fries and mine barley had a drop on emmmm and they charge for a refill on the drinks

These guys were literally being rude and making fun of customers for asking questions.