Noodles Company - Lexington

HONEST REVIEW: THEY DO NOT WEAR GLOVES! The manager, whom I learned was named Gena (or Gea), was incredibly rude! She spoke to her employees with no respect, and I felt bad for the man in front of me in line who was on the receiving end of her behavior. She should be FIRED! It seems like there are new staff members working because they clearly don’t know what they’re doing. They literally threw my food into a bowl and called it “food”! The taste was quite unpleasant. The TEA WAS SPOILED! I used to work in a fast-food restaurant, and we had to clean the tea pitcher thoroughly due to health inspections! I noticed mold in the spout just by the taste! Just consider how clean the drink fountain is! Additionally, there was a homeless man who kept walking by my car and staring at it—it's just a 2003 Honda! Nothing special to look at! Please be cautious in this area! I will not be returning!!

We ordered tonight via the web. Which was easy enough. Gave us a reasonable pick up time of 15 mins. Arrived, didn?t seem busy. Went in to pick up the order. After being there for somewhere in the nature of 45 mins, we left we an order. Once we arrivedhome we discovered that the order was incorrect. One of the three was completely wrong. Another of them was missing the proteinthat we had to pay extra for. I tried to call the restaurant 6 times with no answer. We live across town, the restaurant wouldclose by the time we drove back there. This was our first and last trip to Noodles and Company. Extremely disappointed. Update:I finally spoke with the manager, she was very nice and apologetic. Offered to remake our order, stated she was working on therestaurant and promised it would be better soon.

The food was outstanding! The highlight of our experience was the tall blonde waitress who attended to us. I regret not getting her name, but her personality and customer service were exceptional! A big shoutout to her!

I absolutely adore this restaurant! The food is amazing, and the staff is incredibly friendly. I had the Penne Rosa, which has a slight kick but isn’t overly spicy. The manager came by my table to see how everything was, and she was really nice and very knowledgeable! I learned that they are under new management now. The place was clean, and overall, it was a wonderful experience!

The floors were sticky, and every table but 4 had trash on them.. The drink station was sticky and had wet straws on the counters and straw wrappers everywhere. The bathrooms were dirty beyond what any restaurant bathroom should have been and thefood was mediocre at best.. I had Pad Thai with Chicken and there was something off with the meal. I couldn't really pinpointwere the taste had gone wrong but took 4 bites and through the rest away. I ordered 6 potstickers and they were overcooked butstill edible, unlike the Chicken Pad Thai. Most of the people behind the counter and in the kitchen area seemed like they didn'tcare about their work and it showed in every other aspect of that place. I was with a friend of mine and we both decided thatwe'd never be going back. This is really sad and I feel bad for the owner if he is not aware of the declination of therestaurant. This used to be a place that I loved to come to for lunches and dinners. I won't be back because I simply do nottrust that