Freebirds World Burrito - Lewisville

I'm done with this place. Every time I visit, I end up paying $15 for a burrito that's mostly filled with lettuce and guacamole, with just a small portion of chicken and beans. It's always a letdown trying to enjoy it. I definitely won't be coming back.

4 stars cause the food is good and the place is clean. Not 5 because the way they handle pickup orders is atrocious. You?d think they?d just slot the pickup order that has already been paid for and has a promised completion time into their line. They don?t. They wait until there is literally no one in line to start your pickup order. So if you order pickup while there?s a line, expect to be waiting as long as 30+ minutes after your promised completion time to get your order.

If you're looking to order delivery from a restaurant that gets 70% of your order incorrect, serves cold food that tastes like it's been sitting around for a week, then this is definitely the spot for you. Otherwise, I would suggest trying a different place, as this one is consistently disappointing and could either use new management or should probably shut down altogether.

I visit this restaurant quite often and really enjoy the food, but lately, the quality has declined. The chicken has been served cold, even though it is fully cooked. It seems they are having trouble keeping the food hot in the kitchen. I'm giving it 2 stars because I truly appreciate the flavors, but overall, it's still a decent place to eat. I just wish they would heat the food more before serving.

My family eats at Freebirds frequently on Sundays. My kid likes getting the kids nachos...she got them last week, but I was informed today they no longer offer a kids nachos option. It's difficult to know the menu since it's so slimmed down now the kids meal options aren't even listed. Regardless, it's seems like when things change (like fajita chicken now instead of white- which was better imo) there should be some small signage indicating a new item or familiar favorites