Mac Donald's - Levernois

The meal was cold. the personal cannot follow. McDonald’s in france all seem to suffer from the same bad management skills.

We have stayed in beaune on our journey to the south for the last 3 years and stop here for our meals. it is clean and the service is first class. we will be back this year!

What a pity, empty restaurant and 25’ waiting for prepaid machine ... no comment frozen raw Deluxe potatoes and no more bubbles in beverages prepared 20’ before meal served!!!

We arrived at our hotel near Beaune much later than anticipated due to congestion on the motorway. We were unable to get a restaurant booking and we were really hungry so we decided to have a McDonald 's and go to bed. What followed was incredible....We sat outside to avoid the chaos inside. First thing was the orders were wrong and my husband 's had to be changed. As I was eating mine I came across a long hair embedded in the burger. My husband took the burger back to the counter only to be met with total indifference and an accusation that we had planted the hair so ourselves! His meal was now stone cold and mine inedible. The manageress was rude and dismissive. This McDonald 's appeared to be run by very young people whose standards of service were lacking. As we were speaking with the Manageress ??? some members of staff joined her in haranguing us. One even said that they couldn 't refund every time anyone found a hair in their burger!!! I wouldn 't normally review fast food outlets but the experience was so bad I just hope people read this and give the place a very wide berth.

À chaque retour de vacances nous nous arrêtons manger à ce mac do. Arrivés à 11h30 en semaine. Sol, tables sales. Des mouches des guêpes !!! Que dire de l odeur ignoble dans les toilettes et pas de savon. D année en année de pire en pire. À éviter