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Contribuiți la feedbackGreat food, but no table service and the aged crowd likes to be served!
Cheese sticks come half frozen, wait is super long, have found whole bones on my barbecue sandwich before. The order is missing stuff 90% of the time. Always gotta check before leaving the parking lot. I don't eat there anymore.
Drove to the Muscle Shoals location even though I live in Florence because the quality is typically so much better. I currently have 3 sick children and a husband with Covid. We ordered this thinking it was perfect for everyone. Every potato was hard as a brick, cold to the touch, and the butter nor sour cream was melted, RED FLAG!!! They also sent NO white sauce for 3 potatoes after I asked for white sauce specifically THREE different time. Cashier told me it was in the bag or the boxes, she assured me. Now let’s focus on the chicken tender meal. I got that for my 5 year old twins to split thinking it was a “meal”. The chicken was smaller than a chicken nugget from McDonalds, and came with only 3 pieces. I would hate to know a working man had to rely on that to survive through the day. The prices have continued to go up while the service hasn’t. I called and spoke with a manager, HE OFFERED ME FREE SAUCE ON MY NEXT VISIT….. Are you kidding me. $50 for some brick hard, dry potatoes and 3 bites of chicken. My family is still hungry. We couldn’t eat the food. It was a waste of time, money and gas. He offered ONE free dessert on our next trip, I told him he could keep it I wasn’t looking for anything free. Just kinda had higher expectations and super disappointed. So if you’re looking to throw away $50 bucks, hit up the Muscle Shoals location their food obviously is NOT cooked to order.
We love Rick's BBQ, but today we were waited on by the most polite young man who provided us with the absolute best service we've had. Caleb Kiddy, thank you for being an amazing person. You made our visit enjoyable.
The best bbq baked potato in town! The people are the sweetest and always welcome you with a smile. They also cater ?