Peet's Coffee - Lemon Hill

This Peet’s location has got to be the best in SacTown!Always good iced mocha’s! ??Have a great day today! ?

Don’t get me wrong I use to L O V E this place but I’m currently looking for a new coffee shop sadly this place has gone down hill and I have to only think that’s why their other stores have been closing. For context I started going to Peet’s 5 years ago because I wanted to stop giving Starbucks business. That all changed this year I’ve went one time and it only confirmed the last 6 months of my dissatisfaction. In short the coffee is burnt and bitter In flavor like they have been rushing to hurry up and make the coffee and that’s been consistent. About 6 months ago I decided to get the app because they always ask me since I use to come like everyday they started using my legal name despite me going to this specific Peet’s for close to 2 years and me specifying otherwise it’s embarrassing because that’s not my name that anyone calls me anymore not my parents, doctor, or even my landlord call me that. My final line is when they permanently discontinued the lavender latte mmm no thanks. If I can’t get a decent drink and treated how I’d treat others I’ll pass. As much as I wanted to support Peet’s I don’t have a reason to anymore.

Not only did I get my order wrong but there attitude was the worst customer service I’ve ever received here. I came here March 6th 2024 between 4:30 5:30 and I was also told there was a limit to using the restroom how is there a limit if I payed for my stuff I’m a customer not someone who just walked in to ask to use the bathroom only the ladies working that shift on that day were very rude to me if your so unhappy with working here why work there?

I'm in Sacramento with my wife for a conference and came to this Peet's for coffee and a breakfast sandwich. What a great spot to chill and enjoy a drink. Thank you Char for the welcoming vibes and also for recommendations, and you actually remembered my name from the day before. The iced vanilla latte, omg so good.

Preclosed down 15 minutes before they say their hours are closed on the sign, super angry line staff (they can go somewhere else? , polite cashier. At least I got some form of caffine in the end, but very limited selection due to cleaning everything. Have liked this location in the past, though.