Shamim Balti - Leicester

I have been ordering from Shamim's Balti for years, and while the food always arrived lukewarm, I continued to order from them because I enjoyed the food. On New Year's Eve, I ordered again despite knowing they would be busy. After being given an hour wait time, I called an hour and a half later when the food had still not arrived. I was told that the food must be on its way because there was no ticket in the kitchen. Another 25 minutes passed (2 hours from ordering) and the food still hadn't arrived, so I called again and was told the food was on the way. Half an hour later, we tried calling again, but there was no answer for about 15 minutes. We decided to order and collect from somewhere else. The person on the phone was rude on each call, interrupting us and not listening. He was also speaking to others and making threats. Three hours after ordering, we finally got through and canceled the order, receiving no apology. I won't be ordering from here again. While I understand they were busy, some customer service would have been appreciated, especially as a loyal customer.

The delivery took over two hours, with no prior warning. When it finally arrived, the price was incorrect. The food was lukewarm, despite being only a five-minute drive away. The chicken was dry, and the rice was mushy. It was so unappetizing that I had to throw it away. This was not the first time I had a bad experience with Shamim's takeout, and it will definitely be the last. Their food is poorly prepared, greasy, sloppy, and subpar. I even once found a piece of chicken in my vegetarian dish (thankfully, I'm not vegetarian). While their prices may be cheap, it is still a waste of money. I will not be ordering from them again.

I ordered takeout from this restaurant and I do not recommend eating here. The food was lukewarm when it was delivered, and I suspect the delivery driver was intoxicated. After reheating the food, I found the quality to be poor. The curry was tasteless, the meat was tough and chewy, and I became ill with vomiting and diarrhea the next day. I strongly advise avoiding this place at all costs.

Worst Indian food I have eaten in a restaurant, the vegetable balti had potato’s and cabbage, no other vegetables. I wouldn’t have minded as much if it actually tasted of something rather than just grease. The one star is for the chips which were ok. There’s many other restaurants that are a million times better, therefore this will be my first and last visit to Shamim Balti.

I ordered a meal for 2 told I wait an hour which was ok hour half later I rang said on way said gave me extra popidoms when the takeaway arrived was charged extra 3 pounds I rang they told me a delivery charge because of covid and said I was not told this when I rang but on menus it’s free delivery I was told to late nothing can be done when I said that is terrible the person hang up on me rang back spoke to manager he apologised I said your employee has know manners talking to customers like that won’t be going back there again disgusting