Starbucks - Lehi

Why do ppl spend $11 for such watered down drinks filled with ice and sugar? WORST COFFEE EVER.

Waited in the drive thru ordering for 10 minutes and no one talked to us- so we thought they were closed. Pulled up to one car in front of us. After that car left we pulled up and waited at the window for 5 minutes, watching workers talking on their headsets, so we thought maybe a car pulled in behind us to order. So we decided to go in to order. Two workers made eye contact with us as we walked in and didn’t say anything. We went to the register, and sat another 5ish minutes watching the three workers goof off and talk to eachother in their headsets and completely ignore us. We never got to order, so as we were walking out, a worker finally decided to acknowledge us and ask us if we needed something and I explained that we had waited in the drive thru, didn’t get service, so we came in to watch all of them good off and not serve us even with no customers in the lobby or their drive thru and that we weren’t going to give business to customer service like that. Super disappointing.

The coffee tasted burnt and old. With the sugar cookie flavoring, it was awful. The employees were kind, but I didn't have time to get the coffee redone, so I didn't drink it.

The employees at this location are always smiley and upbeat. They make me happy to be there.Kid-friendliness: They always talk to my little girl and make her feel happy too.

The morning crew seems great but this is the second time I've gone in and they haven't been able to make me a simple cold brew because the night crew forgets to get it brewing the night before. They only told me that when I press for more information. So I think that'll have to be my last visit because I had to order something that was not very good.