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Contribuiți la feedbackWe live close by to this location. We do pick up. I don’t think our order has been right in past 5 pick up orders. Things are always missing. I had to turnaround after leaving the location because the order was missing dressings. This was after I asked if our order was correct to an employee and they confirmed it was. In addition to this, the chicken was old and rubbery in our bowl order. The guacamole was brown. Not the Cafe Rio experience I grew up enjoying.
What an impersonal experience into which this has devolved. Been coming here since their earliest days. Now, ingredients looked stomped on, quality is poor, flavor insipid, and employees just assume you want things on your dish with a careless dining feel. Finding it harder and harder and harder to even want to come here…
Just received the worst customer service here I’ve ever received at a Cafe Rio half of the items weren’t ready for full service, staff was giving out dirty looks, and messing around in the back. Would recommend another location!
It’s a cafe Rio. Nothing special makes it stand out. Foods good, but pricey now. A salad cost $12 before getting a drink or anything else. The servers were nice, food selection was normal, and they are trying to add new flavors and concepts to the menu but at the end it’s all the same food, just dressed different. Burrito is rice and beans and meat rolled up, salad is the same rice and beans and meat just not rolled with romaine lettuce on top, tacos are the same just in to foldable smaller tortillas. All good food don’t get me wrong, but it’s expensive now to eat out anywhere.
I was very impressed with Curtis who was cleaning the restaurant. He was consciously spraying down the tables and wiping them down. Then he swept up. He did a great job. Cleanliness is very important to me. Way to go Curtis! Dietary restrictions: Glad they have options for those with dietary restrictions.
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