Panera Bread - Lebanon

Yikes! What a disappointment! Local patron posting here: (West Lebanon, NH) 1. Didn't accept cash. What? Had to use a card for a 6.00 order? 2. The young lady taking the order looked half asleep. Missed the gist of my questions about pricing andbeverage. 3. No cream cheese! None. Offered butter for my friend's bagel. 4. Sloppy presentation of the little sandwich Iordered. 5. Tables dirty. It was not at all crowded at about 10:00 a.m. No excuses. What has happened to this previouslyuplifting location?

Gave me what looked to be half a salad then when I spoke to someone I was told in a very condescending tone it looked like a normal portion and extra greens are free if i just ask. If it is a normal portion then you need to get smaller containers andwhy should I have to ask for a reasonable amount if it is free?!! Ridiculously overpriced for these portions and customerservice sucked.

I have always been a Panera fan. It has been a safe and tasty option for quick meals, especially when on a business trip. Their app really makes it easy to order ahead too. A recent visit was a surprising disappointment in a few ways. the restrooms werequite dirty, and that was at 8am on a Sunday the breakfast sandwich had flavorless meat and rubbery eggs the cinnamon crunchbagel was initially burned, and the replacement was stale (Interestingly, the bakery team member asked me if she had toasted thebagel. Um, I 'm not sure. It was an online order placed 15 minutes ago. ? the app allowed OJ to be purchased, but they wereout when we arrived (a replacement beverage was provided Based on this experience, I 'm not sure I would return. It wasn 't justone issue. There were several, which indicate a bigger problem for the chain or at least, this location.

The food is good but the reason I give them 3 stars is bc every time I order rapid pick up and go inside to get it I end up standing in front of where I should be able to pick it up just for employees to look at me and walk by me so then I have tostand in the 20 min ordering line because they don?t pay attention to the numerous people waiting in front of pick up for theirfood. They should either move the pick up food back on to the floor so we can get our food or get rid of the option. They arerude ignore you and it?s disrespectful when I do it so that I don?t have to wait in line.. that?s the point of rapid pick up..

I told them I had a Panera club (for the free drink) and I looked online a day later; they didn?t even put it in, I did think it was a few dollars more expensive than it should have been but I didn?t get a receipt. Also the pumpkin frosted cookie lookedterrible compared to other Panera?s I?ve been too.