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Contribuiți la feedback40$ of the food was missing from a delivery, and no reasonable agreement was possible on the phone. Even if it was an honest mistake (or an error from the supplier), the antagonization of a customer is not a viable business solution. That means what I received was pretty good, but this will be my first and last experience with the restaurant.
Edit: we just lubricated the food and his GREAT! Thank you for your good service! Some background: We chew our Indian food pretty well. I lived in the Middle East for a while where Indian food is everywhere and authentic. That means I ordered from Tandoori Express last week and the food was extremely salty. All we could taste is heat and salt, so we were not happy. I called the restaurant and after some discussion the manager offered a refund when I come to the restaurant (3rd party delivery so that they cannot send the driver back.. Good enough. Fast forward to today, we decide to order again with the credit from last week. The manager immediately recognized me and even remembered the entire order (reordered) He was very happy to make it right and for me it was a sign of professionalism. A good restaurant is behind her food and respects your money they both did. Errors happen and they are a great opportunity to show what your company stands for. The seers did it right and were happy to do that. We'll order again?
A terrible service. Never make a way out. You order something and get something else. Not trustworthy. Sanitary practices are very bad. Can taste soap in the curry. Please avoid taking care of yourself.
Do not order any delivery from this restaurant/ne commandez PAS pour livraison! Pretty. We ordered a feast for 2 Festin du Tandoori Xpress pour deux ~40$ avec un AUTRE plat, le cari a l 'agneau ~17$ . They only brought us the objects described in the feast for 2 with beef curry. When we noticed the mistake that we called them, and they claimed that the rinderkurrie was lamb cure and that we had no other oxen, because we had been upgraded without asking or ever telling about it, a bigger chicken. TROMPEURS. We basically have a $40 meal instead of $60 70 after the tip we paid. P.S. The taste is right, but her side-dishes, as well as her curry, is like a watery soup. You have to make it thicker so it's Curry... Would recommend other fine Indian restaurants in Laval such as Tandoori Palace that deal with customers in a legitimate way.
Loved the place. It's small, cozy, fast, friendly staff the food was great too, hot and spicy, just like I enjoy it!! It was a perfect match on a cold night with friends. We had take out though as the place was closing soon and yet they were courteous with us. Would definitely go again if I go the Laval rout again