Istanbul Grill & More Lausanne

The location and ambience is great. Located in the heart of the revived Flon district there is a buzz and life in the square full of new funky food places. Unfortunately the positives stop there. The food at BEST is average. The service it depends on how busy they are or the mood of the person serving you. They are normally understaffed. And while their high tech tablets of taking orders works for them, their over reliance on technology means that unless its formally entered into their ordering system, they will forget about your dish (case in point: we asked for a side of hummus in the middle of the meal and it never arrived likely because the server took the order with a nod, rather than penning it into his tablet. At the end of the meal, politely pointed out that the hummus was not delivered. Their response: it was not added to the bill. No explanation. No apologies. This place is fine for the vibe, for a sit down drink. But if you want service with a smile, go elsewhere. there is no reason to pay for sit down service when there is none...

An elegant place the large iznik ceramic table is splendid The service is pleasant. There are plenty of mezze but the foods should be written

Nice atmosphere and decoration but it was too cold in the restaurant. I had suffered from heavy stomachache the following night and the day after, it seems like that I’m not the only one

Bar with very high prices, decent cuisine and a warm welcome. The cocktails are not good. I remain mixed

Terrible service, dirty toilets, loud and not beautiful music and they did not respect the 50% of the discount! we never come again!