Subway - Laurel

The restaurant is consistently clean and well-organized, which is very important. The staff is also quick and friendly. I believe I had the freshest oatmeal cookie of my life today!

I would give 0 stars if I could. Ordered through the subway app for delivery. The app gave me an eta of 30 minutes; one hour later and still no food. The app does not have a way to cancel and says to call the store to do so, so I did. I could barely understand the person who answered the phone, but they said something about 4 other orders then hung up on me. When I tried to call back they refused to answer the phone. I start to head up there and magically the app says it 's out for delivery. I waited a few minutes and once it said it was delivered called my roommate who said it was not there. I called him back when I got to the store and still nothing. I went in and there was two people working, the store was not busy,, and no manager present. They ignored us for a few minutes before acknowledging we were there. The lady claims it was a pick up order, showed her my app that clearly says delivery. She got on the phone with her manager after turning her back and saying something in Spanish to her other associate in a low voice. After talking to her manager she said I can prep the food now meaning she never made it to begin with, so of course no food was delivered. I didn 't even want the food at that point, just my money back. They claimed they could do nothing until tomorrow when the manager was there. Never going to this location again. Will be disputing the charge with my bank

I absolutely love the food, but the rewards program is disappointing. I've attempted to redeem my rewards points three times in a row, and each time I've ended up paying the same amount for the same two sandwiches instead of receiving the promised $2 or $4 off my order!

What I love about Subway is the consistent quality you can expect no matter which location you visit. It’s always reliably delicious!

8pm visit, had missed dinner, needed fairly standard franchise food to suffice, the staff very pleasant and maintaining cleanliness well.