Lime Kiln Inn - LANGPORT

We visited your pub on Sunday 24th September 2023 for a celebratory birthday meal and had a table booked at 130pm We arrived 10 mins early and were told our table was not ready in the restaurant We were told there was no where to sit so we had to just stand by bar but we had my elderly mum so we perched her on a chair We were not offered a drink of any kind and the staff just carried on After 10 minutes we were then told our table was one in the bar which had been empty for the 10 mins was. In my view our table should have been in the restaurant but someone was still on it and now we know why Our order was not taken for another 15 mins. It was busy but there was just no customer service what so ever Our food arrived around 230 45 minutes for a roast and after a waiter came over to check our order again so I think it was lost No one came to ask us if the food was ok or we were ok It was busy but there seem to be plenty of staff however I would say it was organised chaos At no time were we told the food would be so long even when we asked where it was Walk ins were still being seated and orders taken even when the current orders were not filled and people were clearly having to wait a ridiculous time for their food hence no table for us in the restaurant The food when it eventually arrived was tasty however not very warm I don’t think we were the first or last to complain about the service When we said that we’d had a dire experience the bar manager said that the chef had only been with the pub for a month and 2 of his bar staff were worse for wear! I’m sorry you don’t say this to your paying customers who have paid hard earned money for a nice meal Completely understand if they were having kitchen issues and wouldn’t mind a delay if front of house were more attentive and useful Won’t be coming again on what was a great pub but now a total let down Just not good enough I’m afraid and no apologies just excuses Would avoid

Met here for business well before Christmas and bought two individual drinks, later I discovered a third payment had been taken from my card. I contacted the owners by phone and at their request, emailed them a copy of my bank statement. To date, more than a month later, no reply and no explanation. My bank refuses to refund as they insist it was a contactless transaction it was taken 6 minutes AFTER I had returned to my meeting! Beware this place!

We have just enjoyed a wonderful evening with our host Jason and our waiter, Tom, supported by the beautiful Alice. The food was amazing. The home made beef and ale pie was excellent, tender meat with a rich and tasty gravy. Venison faggots were tender and served with perfect veg. Ragu was a delight so many different flavours complimenting each other perfectly. What seemed like an unusual choice of puddings were amazing they tasted home made with love and attention to detail. It's been a while since we have been out to the Lime Kiln but we definitely made the right decision tonight and we are looking forward to our next visit. Food: 5/5 Service:

Went here to meet up with Family, fantastic pub, very warm and cosy, had an amazing Sunday lunch with our son who is working here, Jason and all the team were amazing and very friendly, we will be back in the new year

The Pub is under new ownership, Jason was extremely welcoming and friendly. The food was first class with service to match. I think it offers excellent value for money, there is something on the menu to suit all palettes and budgets. Pay them a visit you won't be disappointed.